1. CANCELLATION & REFUND POLICY
What if I am not satisfied with services?
In case you are not satisfied with the services, you can get in touch with our customer care department and the team would ensure that the promised services are delivered to you.
How do I cancel an order?
If you message us within 24 hours’ time after placing your order and if your order is not shipped, we can arrange to cancel the order. After that, we won’t be able to cancel any order. However, you can communicate to the customer care department about the issue and oblige. Contact numbers and email are available. We will get back to you within 24 – 48 hours’ time.
2. RETURN POLICY
If you receive a product which is not as per the specifications ordered by you i.e?
Kindly note that since all our products are handcrafted and carved there always exists slight deviation in size, shape, color and looks compared to the image show here; however the Healing Qualities and Metaphysical Properties are EXCELLENT.
Although if there is any major issue, please do not worry = You are completely protected. We offer a 14 day return guarantee for all such items.
Returns – Usually we take utmost care that the products are packed and sealed in a proper eco-friendly condition; however, if at all a customer gets Damaged Product we hold ourselves liable to cover the total purchase price being agreed upon by both the parties at the said time including shipping price as well. Further, we offer a 14 day return policy wherein if a customer returns the unopened product in the given time frame we refund the full amount of purchase price less shipping cost. Finally, there won’t be any refund / exchange for products which are damaged or mishandled by the customers.
Replacement / Exchange – In case of exchange or replacement of product, again we offer a 14 day exchange policy wherein you return the unopened product for which you will be credited the purchase price less shipping price. Please mail us the details well in advance before you dispatch the parcel with what you want to exchange with which product and the existing price of new product will be adjusted to the exchanged one. Please note that there will be an additional shipping charge to send the exchanged product to you.
Damage / Loss – In case of any such situation, please contact us on the said numbers and email urgently. We will try to arrange to settle the claims within 7-10 days for damage and 12-15 days for lost packages. Further, it can be negotiated either on a replacement or a refund status.
Do I need to pay the courier company to send my product back?
If we arrange the pickup of your product, you don’t need to pay anything. If you are using a courier service to send your product back, you need to bear the courier cost. However, we will reimburse you the actual courier charges on receipt.
This Privacy Policy governs the manner in which Pranyog collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://pranyog.com/ website (“Site”). This privacy policy applies to the Site and all products and services offered by Pranyog .
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the siteplace an orderfill out a form and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number, credit card information
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web Browser Cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How We Use Collected Information
pranyog.com collects and uses Users personal information for the following purposes:
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Compliance With Children’s Online Privacy Protection Act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
Changes To This Privacy Policy
Orogne India has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance Of These Terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
If you require any more information or have any questions about our site’s disclaimer, please feel free to contact us by email at info@pranyog.com
Disclaimers For PranYog
All the information on this website – https://www.Pranyog.com/ – is published in good faith and for general information purpose only. OrgoneIndia does not make any warranties about the completeness, reliability and accuracy of this information. Any action you take upon the information you find on this website (Pranyog ), is strictly at your own risk. PranYog will not be liable for any losses and/or damages in connection with the use of our website. Our Disclaimer was generated with the help of the Disclaimer Generator and the Disclaimer Template.
From our website, you can visit other websites by following hyperlinks to such external sites. While we strive to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. These links to other websites do not imply a recommendation for all the content found on these sites. Site owners and content may change without notice and may occur before we have the opportunity to remove a link which may have gone ‘bad’.
Please be also aware that when you leave our website, other sites may have different privacy policies and terms which are beyond our control. Please be sure to check the Privacy Policies of these sites as well as their “Terms of Service” before engaging in any business or uploading any information.